Shipping estimates are listed under each product on our website.
The Snug pieces are hand made in our factory here in the UK and this process takes time. Many orders will ship much earlier, so please ensure you advise us if you are unable to receive before a certain date!
When you place your order, you will receive an order confirmation with all your order details. Please check them carefully and advise within 24 hours if there are any issues or if you need your Snug for a specific date.
You will receive a shipping confirmation email when your Snug sofa pieces leave from our factory in the UK. This will have your tracking details so you can keep an eye on it, on its way!
Due to many manufacturing and operational variables, we can’t guarantee that all items in your order will ship at the same time. Not to worry, though — we’ll get your entire order out as quickly as possible, and you’ll receive a shipping confirmation email with a tracking link as soon as each item leaves our warehouse.
Your Snug sofa will arrive to you in three big Snug boxes ready and waiting to be played with straight away! We do not compress or vacuum pack our Snug sofa pieces as it damages the structure of the foam.
If you have bought a Snug sofa for Christmas or a Special Occasion – no worries, it will sit happily in its boxes ffffoooorrreeevvveer waiting to be played with! Just make sure you hide them well!