Klarna is a Swedish bank offering ‘buy now-pay later’ option.
Millions of customers use Klarna Pay Later at over 65,000 online shops.
How does Klarna Pay Later work?
- Add products to your shopping bag on Viktor & Eugenie website
- At the checkout select Klarna Pay Later as your payment option
- Place your order. There is no need to create Klarna account or provide your card details
- Once your order is despatched by Viktor & Eugenie you will have 30 days to pay Klarna
- You will receive an email from Klarna with payment instructions. You can pay via credit or debit card on Klarna website
Am I eligible for Klarna Pay later?
To use Klarna Pay later you must:
- be at least 18 years old
- have UK delivery and billing address
- have UK bank account
What do I need to provide to Pay Later with Klarna?
To use Klarna Pay Later, you will need to provide your full name, billing and delivery address, mobile phone number and your email address. It is very important that you provide the correct details, as all Klarna statements and payments instructions will be sent to your email address.
Will a credit search take place against me?
Neither Viktor & Eugenie nor Klarna run credit searches against you that could impact your credit rating. Klarna may run enquiries however these do not affect credit scoring.
What happens if I cancel or return my order?
As soon as Viktor & Eugenie have accepted your cancellation/return, Klarna will cancel the statement or refund your payment.
What happens if I do not pay for my order?
Payment is due 30 days after the order is sent. To help you pay on time, Klarna will email you two days before payment is due – and, if very late, Klarna will also send you a text or letter.Please note, if you don’t pay Klarna for your order, your credit score will be affected.
I have cancelled my order. How long will it take until I receive my refund?
As soon as Viktor & Eugenie has processed your cancellation or your return, the refund with Klarna will be processed within 5 business days.